Last Updated: 01.09.2026
1. Our Commitment to Your Privacy
EgyZone platform is committed to protecting your personal data in accordance with Egyptian Personal Data Protection Law No. 151 of 2020. This notice explains our practices in handling your data.
2. Data We Collect
A. Data You Provide Directly:
Full name
Email address
Phone number
Password (encrypted)
Shipping and billing address
Details of purchased products
Date and time of purchase
Payment method
Message content and ratings
B. Data Collected Automatically:
IP address
Browser type and operating system
Device identifier
Geographic location data (with your consent)
Pages you visit
Products you view
Visit duration
C. Data from External Sources:
Social media (if you log in through them)
Shipping and delivery partners
Electronic payment gateways
3. Purposes of Data Processing
A. For Contract Execution:
Processing orders and shipping
Managing your account
Processing payments
Communicating about your orders
B. For Legal Compliance:
Compliance with Egyptian laws
Fraud prevention
Responding to government authorities
C. For Our Legitimate Interests:
Improving our services
Developing new features
Data analysis
Protecting platform security
D. With Your Consent:
Sending marketing offers
Personalized advertising
Sharing data with specific partners
4. Legal Basis for Processing
Contractual necessity: To execute the contract
Legal obligation: To comply with laws
Legitimate interests: To improve our services
Explicit consent: For marketing activities (withdrawable)
5. Sharing Data with Third Parties
We share your data only in:
A. Service Providers:
Shipping companies
Payment gateways
Hosting providers
Marketing companies (with your consent)
B. Legal Obligations:
Government authorities upon legal request
Law enforcement in fraud cases
C. Protection of Interests:
To protect our legal rights
To protect user safety
D. Reorganization:
In case of merger or acquisition
We do not sell your personal data to any third party.
6. International Data Transfer
Your data may be transferred outside Egypt in cases of:
Using international cloud services
Cooperation with international partners
We ensure transfer complies with Egyptian data protection law.
7. Data Retention Period
Data Type
Retention Period
Account data
Duration of account + 3 years
Order history
5 years
Payment data
Until transaction completion + 7 years
Marketing data
Until consent withdrawal + 30 days
Log files
12 months
8. Your Rights as a User
A. Right to Know: Know if we process your data and obtain a copy
B. Right to Rectification: Request correction of inaccurate data
C. Right to Erasure: Request deletion of your data in certain cases
D. Right to Restrict Processing: Request restriction of processing
E. Right to Data Portability: Receive your data in portable format
F. Right to Object: Object to processing for marketing purposes
G. Rights Related to Automated Decisions: Not to be subject to purely automated decisions
H. Withdrawal of Consent: Withdraw consent at any time
9. How to Exercise Your Rights
Email: support@egyzoneeg.com
We respond to requests within 30 days.
10. Data Security
We take security measures including:
Data encryption (SSL/TLS)
Firewalls
Strict access policies
Employee training
Regular backups
In case of data breach, we notify you within 72 hours.
11. Children's Privacy
Our services are not directed to children under 16.
12. External Links
Our site may contain links to external sites. We are not responsible for their privacy practices.
13. Changes to This Notice
We periodically update this notice and inform you of material changes.
14. Contact the Data Protection Officer
Email: support@egyzoneeg.com
